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HireFire Privacy Policy

At HireFire (“we,” “us,” or “our”), we collect only what is necessary to deliver our service and protect the data you entrust to us. This document explains what information we collect, how we handle it, and your rights regarding your data. We never sell your data.



What We Collect and Why

We collect only the data necessary to provide and improve our services. Some of this information is provided directly by you, and some is collected automatically when you use our services.

Legal Basis for Processing: We process personal data based on:

Account Information

Purpose:

Payment Information

For subscriptions, we collect billing details such as your card’s type, last four digits, and billing address. Full payment card data is handled by our processor, Stripe. We do not store complete card details; we only receive minimal required billing details (e.g., partial card information).

Purpose:

Usage Data

We automatically collect technical data to maintain security and improve performance, such as:

Purpose:

Communications and Support

When you contact us via email, chat, or a contact form, we collect the details you provide (e.g., name, email, message content).

Purpose:

Integrations and Third-Party Services

We offer integrations (e.g., Heroku Platform API, Heroku Platform Logdrain, New Relic API). When connecting these services, we store only the data needed to perform specific functions, such as autoscaling or retrieving performance metrics.

Purpose:

Data processed through third-party integrations is retained only as long as necessary to perform the requested service (e.g., autoscaling your applications). For more details about their retention policies, refer to the privacy policies of the respective third-party services.

Cookies

We use cookies strictly necessary for the functionality and security of our application. No tracking, analytics, or advertising cookies are used on our public pages.


When We Access or Disclose Your Information

We restrict access to and disclosure of your personal data to the following circumstances:

  1. Providing Our Services
    We share data with sub-processors (e.g., infrastructure, platform, email providers) bound by a Data Processing Agreement (DPA).

  2. With Your Explicit Permission
    If you request a feature that involves sharing data with third parties, we do so only with your authorization.

  3. Legal Compliance and Prevention of Harm
    We may disclose data to comply with legal processes (e.g., subpoenas, court orders) or to prevent fraud, security threats, or imminent harm.

  4. Business Transfers
    If our business is sold, merged, or reorganized, your data may be transferred as part of that transaction. We will notify you in advance for informed decisions.

We do not sell personal data to advertisers or other third parties.


Your Rights and Choices

Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data:

To exercise these rights, email us at privacy@hirefire.io. Verification of identity may be required.

If you believe your data protection rights have been violated, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. If you have concerns about how we handle your data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at https://autoriteitpersoonsgegevens.nl.


Data Retention and Deletion

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.


How We Secure Your Data

For comprehensive information about our security measures, please refer to our Security Policy.


International Data Transfers

Our operations are based in the European Economic Area (EEA), but most service providers are located in the United States or other jurisdictions. When transferring data outside the EEA, we use approved mechanisms (e.g., Standard Contractual Clauses) to ensure an adequate level of protection.

To learn more about how we process data on behalf of our customers, please see our Data Processing Agreement.


For information about governing law and jurisdiction, please refer to our Terms of Service.


Changes to This Policy

We may update this Privacy Policy to reflect changes in practices, technology, or legal requirements. We will update the “Last updated” date at the bottom of this document. Please review this page regularly for changes.


Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your personal data, please contact:

HireFire
Final Creation
Gooimeerpromenade 111, 1277EW Huizen
Noord Holland, The Netherlands
Email: privacy@hirefire.io

Thank you for trusting HireFire with your data.

Last updated: Jan 15, 2024

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